한국노동연구원의 연구보고서(2012.07.30발행) 입니다. 보고서의 일부를 정리한 '음식배달근로자의 근로실태와 산업재해 현황(월간 노동리뷰 5월호)'도 첨부합니다.
서비스업 산업재해의 실태와 정책과제(Ⅰ)
- 음식서비스업 배달근로자 -
목차
요약 ······································································································ i
제1장 서론 ····································································(이승렬)····· 1
제1절 연구 필요성과 목적 ······························································ 1
제2절 연구 방법과 구성 ·································································· 3
제3절 배달근로자 실태조사 개요 ·················································· 4
1.설문조사 ···················································································· 4
2.심층면접 조사 ··········································································· 6
제2장 배달근로자의 근로실태 ······················(박찬임 · 강병식) ····· 13
제1절 음식배달업 종사자의 일반적인 실태 ································· 13
1.음식배달업 조사 사업체의 일반적 특성 ·································· 13
2.음식배달업 종사자의 일반적 특성 ··········································· 16
제2절 채용 및 고용실태 ·································································· 22
1.음식배달업 근로자의 채용과정과 근로계약 ···························· 22
2.음식배달업 종사자의 근로시간과 소득 ···································· 33
제3절 음식 배달관련 현황 ······························································ 47
1.배달건수와 성과급 ···································································· 47
2.배달 소요시간과 소비자 불만에 대한 대응방식 ····················· 52
제3장 배달근로자의 산업안전과 산업재해 ···· (이승렬 · 강병식) ····· 58
제1절 이륜차 교통사고 현황과 배달근로자의 산업재해 실태 : 행정자료 분석 ····· 58
1.이륜차 교통사고 특성 ······························································· 58
2.이륜차 산업재해 발생 ······························································· 65
제2절 배달근로자 산업안전 · 산업재해 설문조사 결과 분석 ····· 66
1.산재보험 가입 실태 ·································································· 66
2.배달업무 중 사고 ······································································ 74
3.배달업무 중의 산업안전 ··························································· 84
제4장 배달근로자의 산업안전확보를 위한 법률적 보호방안 ······ (조흠학) ····· 98
제1절 서론 ······················································································ 98
제2절 배달근로자 산업안전확보를 위한 최근의 대책 ················· 100
1.배달근로자 산업안전확보를 위한 최근의 대책 추진 내용 ····· 100
2.배달근로자의 산업안전확보를 위한 법률적 보호방안 ············ 102
제5장 배달근로자의 산업안전을 위한 정책 제언 ···· (이승렬) ····· 112
1.배달근로자를 대상으로 한 산재보험제도 홍보 강화 ·············· 113
2.사업주와 배달근로자를 대상으로 한 안전교육 강화 ·············· 113
3.정기검진의 실시 ········································································ 114
4.안전보호구의 지급 ···································································· 114
5.기타 ·························································································· 115
참고문헌 ······························································································· 117
[부록1]배달근로자와 관련된 법률 ·············································· 119
[부록2]설문지 ················································································· 191
